Why do water agencies need PR? It’s simple: To build and maintain trust. Trust makes it easier to convince customers to conserve. Trust makes rate increases less difficult. And trust can protect a water district’s reputation if an accident occurs. Districts can build trust by regularly communicating with their customers so they are seen as respected as industry leaders – and that helps them to be more successful in achieving their strategic objectives.

Building and maintaining the public’s trust isn’t easy, but we’ve been doing it for more than a dozen years. Since 1995, LP&A has served as the entire communications department for one major water district and has helped dozens of others, so whether you’re looking for assistance with a brief, specialized task to supplement your in-house capabilities or seek a comprehensive communications program, we’re ready to help.